Hi I tried this and it still does not work so I assume there is no more to try?

Thanks Mike! I'll play around with it some more and report back once I have an update...

I'm not familiar with Canon's fiery controller but that sounds like something that could play differently with Windows (and hence Qimage).  The first thing to try is going to Edit, Preferences, Multithreading, Print Processing Threads, and set it to 1 (single core).  Try printing that way for a while and see if it corrects the problem.  It'll print slower but if that fiery server can't handle multithreading like a normal printer driver, that might be the culprit.

Regards,
Mike

Hi Folks!
I use qimage to print to a bunch of wide format canons with very few problems, BUT my new printer (canon c810 with fiery controller) installed a few months ago is having issues & Qimage doesn't seem to like it... Newest version (2024.102) I'm seeing crashes quite often while trying to process print jobs to this machine - just freezes (no error) & sits indefinitely until you kill it from the task manager. It seems specific to this particular printer, and possibly specific to win11. It doesn't usually crash the first time you print something, it seems to crash on subsequent prints & might be more likely if images have been replaced or updated in the queue - hard to nail down. It seems to crash part way through processing, not immediately when you hit print.

Thought it might be the fiery that qimage isn't playing nicely with, as it's settings are more dynamic than my wide format printers - I can't lock in a preset in qimage the way I can with my wide format printers as the driver dynamically pulls config from the machine and the rip. BUT this is also only happening on my newer workstations - My initial install on an older i7-7700 win10 seemed to have no problems whatsoever, then I switched to an i5 10400 win 11 & the crashing started, so I built a new workstation (ryzen 9700x win11) a few days ago but & crashing persists...
Help!
Terry

Of course not.  You are printing panels so the panels you are printing are 18x24 and the only requirement is that your printable area be at least 18x24.  So if you look on the main window above the live view where it says "Page:", it has to be at least 18 wide and 24 inches tall or the reverse: 24 inches wide by 18 inches tall.  Panels are the least common denominator so if your printer can't print at least 18x24 on a "page" (sheet or roll), you have to reduce the panel size to something it can print.

So assuming you have a printer that is capable of printing 18x24 prints on one sheet of paper (or a roll), you can print three 18x24 panels that add up to a total of 54x24:

• Under print size, make sure the crop button is turned on.
• Just enter 54x24 up top as the "Print Size".
• Click on the cols/rows tab and enter 3 columns, 1 row.
• Click the "Generate" button.

You said you are using a 24 inch roll so you realize you probably can't get exactly 24 inches across without doing borderless (no margins) which isn't something you want to do with multi-panel prints.  So if you can't get the full 24 inches across, you may need to just make the length of the paper on the roll something greater than 24 inches so you have 24 inches of length to print with: then the panels will fit 18 inches across the roll rather than trying to squeeze 24 inches onto exactly 24 inch wide paper... but you can still do it.  Just keep in mind the prerequisite: that "Page:" size listed on the main window has to say 18.0 inches or greater in one dimension and 24.0 inches or greater in the other.  Otherwise it is impossible to print 18x24 panels.

Regards,
Mike

Hi, Mike no luck if I want 3 panels of 18x24 each then the print size should be (18x3)=54x24 then 3 columns and 1 row and I dont get 3 vertical panels of 18 x24?

Does all of this depend on the printer and settings being set up for a 24x54 user defined? or perhaps the image is not large enough to make 3 panels?

And yes I have watched the video multiple times.

I don't know what you're doing so there's no way for me to say where you are going wrong.  The only way you wouldn't be able to get three panels of 18x24 is if that doesn't match the final print size.  I have no idea what you are doing so 3 panels of 18x24 could either be a print size of 54x24 or 18x72.  If your print size isn't either of those sizes, three panels of 18x24 is not possible because it wouldn't be divisible by 3.

Have you watched the video?
https://youtu.be/2GKIAm2FLS4

Regards,
Mike

Ok I rotated it but I cannot get 3 panels of 18x24 each. I already have the 18x24 boards so want to glue each panel onto each board making up 3 panel boards of 18x24 each?

What am I doing wrong here? What are the settings for what I want?

24 inch roll paper

Images are always displayed in their original orientation because images are presumed to be "upright" as shot (or edited)... which means the original image of that tree is laying down on it's side as shown in the multi-panel print dialog.  You can still do the job with the image rotated but if you want it to appear rotated differently in the multi-panel print editor, double click the image to open it in the editor and then apply 90 (or -90) rotation to fix the orientation of the image.

Regards,
Mike

Hi, Mike

I have 3 panels here of gator board at 18x24 each. I would like to create 3 panels of one image (3 columns) vertically. The image is on screen but when I go to multi panel print it flips the image 90 degrees. My printer is a Canon P2100 (24") roll paper I cant seem to get it to appear in portrait mode from any of the settings?