Mike Chaney's Tech Corner
March 31, 2025, 11:17:54 PM *
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Author Topic: PRINTER DRIVER AI Epson R2000  (Read 807 times)
BAltic
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« on: March 15, 2025, 05:30:20 PM »

Hi All,
New to forum, got new Win 11 computer and moving photo programs over.  I moved Qimage and updated and have run into a problem.  I have not used AI in Qimage before and am getting the following message:
PRINTER DRIVER AI
    Driver AI status for Epson ESC/P-R V4 Class Driver:
    This printer is not compatible with Driver AI
 
I did not have a problem with my old Win 11 computer.  When I click on media size, I get only 4 selections, user defined is not listed.  When I select printer setup, I do not get the usual Epson setup screens.  Can I turn off the AI and Qimage will reconizge the Epson printer driver?  I am puzzeled to say the least.....Thanks in advance,  Bob
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admin
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Email
« Reply #1 on: March 16, 2025, 12:18:30 PM »

I replied to your email and glad that resolved it: the official Epson driver was not installed (just the Windows generic driver).

Mike
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