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Author Topic: FTP site nenewal help  (Read 11221 times)
timlowe
Newbie
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Posts: 4


Email
« on: December 08, 2012, 10:17:52 PM »

I might be missing something here but I was wondering how long it should take to get a username & password after renewal payment ($15.00). I was thinking 3 days was too long.  Is there anything else I need to do on my end?

Tim
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Terry-M
The Honourable Metric Mann
Forum Superhero
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Posts: 3251



WWW
« Reply #1 on: December 09, 2012, 02:14:54 PM »

Hi Tim,
Quote
Is there anything else I need to do on my end?
It would be a good idea to check your spam mail. It has been a regular problem in the past for renewal conformations etc. to be high jacked by an over enthusiastic spam filter by e-mail providers.
Terry
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timlowe
Newbie
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Posts: 4


Email
« Reply #2 on: December 09, 2012, 04:58:06 PM »

Yes. thanks. I have been. also my deleted folder just in case it was accidently sent there.
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admin
Administrator
Forum Superhero
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Posts: 4220



Email
« Reply #3 on: December 09, 2012, 09:51:17 PM »

It was in fact sent to you on Dec 6th at 9:27am eastern time and no bounces were received.  If you don't see it in your spam/junk folder, please email me (I'm getting your emails) with an alternate email address: one that does not block incoming mail.

Regards,
Mike
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timlowe
Newbie
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Posts: 4


Email
« Reply #4 on: December 09, 2012, 11:27:14 PM »

Thank you so much for the reply. I have no idea why <censored> is not working. If you dont mind please try <censored>. Again I thank you and your software really rocks.
Tim
« Last Edit: December 10, 2012, 03:08:57 PM by admin » Logged
admin
Administrator
Forum Superhero
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Posts: 4220



Email
« Reply #5 on: December 10, 2012, 03:09:46 PM »

OK.  I sent it to the alternate address.  I edited your reply above to take out the email addresses.  Spambots go crazy on forums and I don't want you in every spam database on the planet.  Smiley

Mike
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timlowe
Newbie
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Posts: 4


Email
« Reply #6 on: December 10, 2012, 10:11:15 PM »

Thank you thank you thank you.  I got it and I'm a happy camper. Cheesy

I really do appreciate the feedback.
Tim
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