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Author Topic: Profile Prism and Windows 10  (Read 12957 times)
PeteH
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« on: December 04, 2015, 01:30:32 PM »

Hi, just built a Windows 10 computer and, although Profile Prism opens, when you open an image it is not displayed so I can locate the corners etc, any thoughts?

Pete
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Fred A
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« Reply #1 on: December 04, 2015, 01:37:12 PM »

Quote
Hi, just built a Windows 10 computer and, although Profile Prism opens, when you open an image it is not displayed so I can locate the corners etc, any thoughts?

Pete

Hi Pete,
What version software (profile Prism) are you running? Works fine using JPG or TIF.  suffixes.
What is the suffix of the image that wont open?

Fred
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PeteH
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« Reply #2 on: December 04, 2015, 04:12:29 PM »

Hi Fred,

PP v8.43 and I'm trying to load a 16bit TIFF created by Vuescan. I might have to re-install PP and try again.

Thanks Pete
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PeteH
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« Reply #3 on: December 04, 2015, 04:14:40 PM »

Quick update, I can open JPG files so it could be the tif formatting from Vuescan.
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Fred A
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« Reply #4 on: December 04, 2015, 05:06:12 PM »

In Vuescan, try scanning in RAW mode which will produce a proper TIF. I do it all the time
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PeteH
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« Reply #5 on: December 09, 2015, 04:11:07 PM »

Fred, Found the issue, Vuescan was set to "Raw file type: Auto" and PP would not open it, with "Raw file type: 48 bit RGB" everything works perfectly. Thanks for your help. Peter
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