Mike Chaney's Tech Corner
December 28, 2024, 02:39:48 AM *
Welcome, Guest. Please login or register.
Did you miss your activation email?

Login with username, password and session length
News: Qimage registration expired? New lifetime licenses are only $59.99!
 
   Home   Help Login Register  
Mike Chaney's Tech Corner > Mike's Software > Profile Prism > Profile Prism - Not responding?
Pages: [1]
« previous next »
  Print  
Author Topic: Profile Prism - Not responding?  (Read 9272 times)
Mack
Full Member
***
Posts: 224


Email
« on: October 14, 2012, 04:39:32 AM »
Was working in the Editor part of Profile Prism.  Made some changes, and it asked "Do I want to save to a new profile?"  I did, just by adding 02 at the end of the former name.

Then the program quit responding and hangs up (Windows 7 64-bit) and I cannot exit.  Task Manager shows "Not responding."

Any reason why it hangs up and I have to do a hard shutdown to exit?  New profile was not saved either.

Tia.

Mack
Logged
Fred A
Forum Superhero
*****
Posts: 5644



WWW Email
« Reply #1 on: October 14, 2012, 09:27:28 AM »
Quote
Was working in the Editor part of Profile Prism.  Made some changes, and it asked "Do I want to save to a new profile?"  I did, just by adding 02 at the end of the former name.

Then the program quit responding and hangs up (Windows 7 64-bit) and I cannot exit.  Task Manager shows "Not responding."

Any reason why it hangs up and I have to do a hard shutdown to exit?  New profile was not saved either.

Tia.

Mack

Mack, I know this isn't a very helpful reply, but I have made many Profiles on W7 64 bit and never had any problem.
I know that Terry has done the same.

I would suggest the first thing might be to uninstall and re-install Profile Prism just in case some file was spoiled by an over zealous anti virus program. Reinstall with AV temporarily in sleep mode.
The only other suggestion would be to email me the profile you made and saved before the EDITING that seemed to lock up.
I can try to edit it here and see if I get a bad reaction.

wathree.ssz@verizon.net

Fred
Logged
Mack
Full Member
***
Posts: 224


Email
« Reply #2 on: October 15, 2012, 05:05:54 AM »
Fred-

I did the uninstall shortly after I posted as a possible fix and noticed there is a "Repair" check-box listed as one of the options.  I did that instead of a complete uninstall and reinstall and it worked!  All is well again so some dll or something got messed up someplace.  Maybe too many registry cleans or something, but the "Repair" option fixed it.

Mack
Logged
Fred A
Forum Superhero
*****
Posts: 5644



WWW Email
« Reply #3 on: October 15, 2012, 09:08:50 AM »
Quote
Maybe too many registry cleans or something, but the "Repair" option fixed it.

Thanks Mack.
I didn't even know there was a repair option. :-)
Hopefully, if it happens to someone else, one of us will remember how it gets fixed.

Fred
Logged
Pages: [1]
  Print  
« previous next »
 
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF 1.1.21 | SMF © 2015, Simple Machines Valid XHTML 1.0! Valid CSS!
Security updates 2022 by ddisoftware, Inc.