Mike Chaney's Tech Corner
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1  Mike's Software / Qimage Ultimate / Re: Qimage won't recognise printer on: December 04, 2014, 03:56:54 PM
I had this problem as you can see from the previous post in this thread. My problem did not seem to be Qimage or Windows related. I solved my problem by connecting the printer with a shorter printer cable, the original cable was about 15 feet long, I'm now using a shorter one & the problem has disappeared. Some printers have a problem with long cables, this is not an unknown problem. This may or may not help you, but it did solve my problem.

Regards,

William 
2  Mike's Software / Qimage Ultimate / Re: Qimage won't recognise printer on: July 17, 2014, 06:27:01 PM
problem has returned, have tried everything suggested, printer still prints through photoshop etc. but not being recognized in qimage.  problem arose after we setup as shared printer, we could print using qimage from networked PC through PC that is directly connected to printer and printed from word on PC directly connected to printer with no problem but when we tried to print from qimage same error as before, so we removed share printer, reinstalled software etc but to no avail please help.
3  Mike's Software / Qimage Ultimate / Re: Qimage won't recognise printer on: July 04, 2014, 06:18:53 PM
Mike was right re services.msc - automatic but even if it is running it needs to be stopped and restarted and that sorted the problem.  Thank you for all your help.  William
4  Mike's Software / Qimage Ultimate / Re: Qimage won't recognise printer on: July 04, 2014, 04:31:47 PM
We have tried the suggestions in the last two posts re disable software firewall, disable antivirus, run as admin, checked services.msc to automatic and started, checked the permissions, reinstalled the printer wtiht restart, changed the default printer to another with no joy.  An error did appear once, "system error, code 1722, The RPC server unavailable" but not appearing now.

William
5  Mike's Software / Qimage Ultimate / Re: Qimage won't recognise printer on: July 04, 2014, 12:10:49 PM
Hi Mike, It's not a network printer, it's connected via a usb cable. The printer was turned on. I've been using Qimage from the beginning, I love it, it's a brilliant programme, with excellent help. I have to pop out for an hour or so, but I'll be back!!! William
6  Mike's Software / Qimage Ultimate / Re: Qimage won't recognise printer on: July 04, 2014, 11:55:39 AM
I just tried that, Fred, no joy.The printer driver version is 6.73. William
7  Mike's Software / Qimage Ultimate / Re: Qimage won't recognise printer on: July 04, 2014, 11:35:27 AM
Yes, Fred, I did install the printer driver from the disc. The printer driver seems to be working ok as I can print the nozzle check ok, & light room recognises the printer ok. Thanks for your prompt reply, Fred, much appreciated. William
8  Mike's Software / Qimage Ultimate / Qimage won't recognise printer on: July 04, 2014, 11:10:29 AM
I had to reinstall Windows (7 64bit) on my computer. I installed Qimage .240 from a flash drive. It installed perfectly. I tried to open Printer Driver from within Qimage , the print to file window opened, I went into File, Print to, & changed it to Print to Printer. I received a message saying 'No Windows printer installed', which is not true. I can access the Printer driver from Windows control panel, I printed a nozzell check pattern no problem & Light room also recognised the printer. Then I decided I would update Qimage to the latest version & I received a message saying 'unable to connect to site', but I clicked the update button anyway, & the latest version downloaded & I installed it no problem. (The printer is an Epsom 7900) Any help will be appreciated as I am not a happy camper now!!!
9  Technical Discussions / Printers / Re: Epson 4900 Set-up Problem on: April 23, 2011, 07:26:28 PM
Fred
I'll give it a try
William

10  Technical Discussions / Printers / Re: Epson 4900 Set-up Problem on: April 23, 2011, 07:02:00 PM
Fred, your help is very much appreciated, would you suggest installing from the disc or the download?
William
11  Technical Discussions / Printers / Re: Epson 4900 Set-up Problem on: April 23, 2011, 06:31:46 PM
I was thinking of that, but wouldn't I have to install the printer driver & connect the printer to the computer first?
12  Technical Discussions / Printers / Re: Epson 4900 Set-up Problem on: April 23, 2011, 06:08:01 PM
Thanks, Fred, for your prompt reply. The utube video was the one I was following when I was installing the printer. I got as far as aligning the print head when the error message appeared & I just can't get beyond it to do anything else. The printer is not yet connected to the computer & I am reluctant to install the drivers from the disc, as I would like to follow the procedure as laid down in the manual.
Regards, William
13  Technical Discussions / Printers / Epson 4900 Set-up Problem on: April 23, 2011, 03:36:08 PM
I have just bought the 4900 & I have a problem setting it up. Inks installed ok, roll paper installed ok, switced to the cut sheets ok, & then proceeded to do a print-head alignment. On the printer screen I get a message 'Call for service, code 1572. Power off & then on, If this does not work note the code & call for service.' I googled the error it applies to 'ASF Pickup Roller error' .I cannot get past this warning,  This is a Bank Holiday week-end, so it's too long to wait for help! As I'm only going through the install procedure, the printer is not connected to the computer, (haven't reached the stage of the procedure where it asked for the software disc) Has anyone encountered this problem & found a way around it? I have installed the Epsom 1800 & 3800 without problems. I was hoping to spend the week-end enjoying my new toy!
Regards, William
14  Mike's Software / FlashPipe / Re: FlashPipe settings not remaining as set. on: January 25, 2010, 11:56:39 PM
Hi, I am getting the same problem as DdeGannes, every time I restart Flashpipe, the automatic rename buttons are checked. If I uncheck them (which I prefer to use) and then re-open Flashpipe, it reverts to its default setting, which I do not want. If I close down Flashpipe using File exit, the buttons again revert to the default setting. However, if I close Flashpipe using the x in the top righthand corner, they remain unchecked when I reopen. This may help to track down the problem.
Regards,
William
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