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Author Topic: duplicate print  (Read 21241 times)
brucet
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« Reply #15 on: February 10, 2016, 10:42:37 PM »

Er sorry guys. The cat doesn't work. This morning I started up QImage. Yesterday I was printing A4's. Today opened a photo. Then went to Recall and selected the Job I have saved for A3+. Bingo. I got 2 jobs in the print queue!!!
So should I have done a Recall on the A3+ job 'before' opening a photo? A workflow issue!

regards
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Fred A
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« Reply #16 on: February 11, 2016, 10:43:25 AM »

Quote
Er sorry guys. The cat doesn't work. This morning I started up QImage. Yesterday I was printing A4's. Today opened a photo. Then went to Recall and selected the Job I have saved for A3+. Bingo. I got 2 jobs in the print queue!!!
So should I have done a Recall on the A3+ job 'before' opening a photo? A workflow issue!

Bruce,
I guess it's time to get to the bottom of the issue.
There is no work flow.... when you recall a "JOB"

See attached.
Recalling a JOB, automatically clears the queue, and warns you that it will do that.
Do you get the warning label I show below.?  (...and you are clicking JOB, not settings?)
You can open Qimage with A3, A3+, or any size... with an image in the queue or not, when you open a JOB, it takes over; changes the paper size, type, orientation, profiles, and images.
Could you have corrupt saved jobs?
Make a new saved JOB and see if that issue pops up.
Let's start there.


Fred
« Last Edit: February 11, 2016, 10:55:45 AM by Fred A » Logged
brucet
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« Reply #17 on: February 11, 2016, 09:13:04 PM »

Fred if I open a photo, (click the +), then go to Recall and click on a job, say A4, click open everything 'seems' ok. I'll print an A4 no worries. When that print is finished the queue is empty. The top right preview pane is empty. Then I'll go to another photo and click the +. Opens fine. But now, not always, I get a duplicate in the queue. The box/Sample, bottom right above Job Properties, will have gone from 1 to 2. Top box 'Copies to add' is 1. If I have forgotten to change from A4 to A3+ I go up to Recall. Click on my A3+ job and click open. The Sample is now 3.
Now to add a new twist!!! The top right preview pane changes from Landscape to Portrait. Huh?? Again not always. Also sometime when changing from A4 to A3+ the preview pane doesn't always change. I get the A3+ size but with an A4 print sized photo.

I have about a weeks worth of work to finish up my current assignment. I can't afford to play around at the moment. When I've finished printing I think I'll follow you suggestion and look for corruption in my Jobs.

At the moment, provided I keep a close eye on the settings and make changes when they change I'm ok. It's only when I get lazy and take my eye of the settings that I'm getting caught.

regards


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Fred A
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« Reply #18 on: February 11, 2016, 09:33:43 PM »

Quote
Fred if I open a photo, (click the +), then go to Recall and click on a job, say A4, click open everything 'seems' ok

I get a feeling based on your wording thatclicking on A4 is not a JOB but a printer setup.

Go into Edit Preferences and find Clear Queue automatically.
. See attached. Set it for never.

I still feel something is wrong in what you saved as what.
a JOB contains everything and wipes everything before it clean.

Recall a printer setup and the orientation might change and paper size etc.
If you would kindly send me your email address, I will make a video for you.
Then you compare my workflow with yours...
my email: wathree.ssz@verizon.net

Waiting to hear from you.
Fred
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brucet
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« Reply #19 on: February 12, 2016, 10:53:48 PM »

Fred I got a WeTransfer notice this morning. Due to poor internet service it maybe a while before I get a chance to download it. 200+ meg will choke the bandwidth.

Ok this mornings adventure!
I turned QImage on. Went to File/Recall. Selected my Job/Preset, call it what you like, Selected my A3+ setting. Then went down and ensured Print Queue was visible. I then found my file that I wanted to print. Clicked on the +. Immediately 2 files opened in Print Queue. One click and two jobs in the Queue!!!

I right clicked. Clicked on Clear Queue. This happened 3 times. Then finally I got just 1 print job in the queue.

Over to you.  Smiley

regards
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Fred A
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« Reply #20 on: February 13, 2016, 10:13:17 AM »

Quote
Fred I got a WeTransfer notice this morning. Due to poor internet service it maybe a while before I get a chance to download it. 200+ meg will choke the bandwidth.

Ok this mornings adventure!
I turned QImage on. Went to File/Recall. Selected my Job/Preset, call it what you like, Selected my A3+ setting. Then went down and ensured Print Queue was visible. I then found my file that I wanted to print. Clicked on the +. Immediately 2 files opened in Print Queue. One click and two jobs in the Queue!!!

I right clicked. Clicked on Clear Queue. This happened 3 times. Then finally I got just 1 print job in the queue.

Over to you.  Smiley

regards

Bruce,
Please download the video after supper and it will clear everything up.
From the quote above, this is what I gather.
You are recalling a Job with images included.
So far so good.
Now you add an image (or more depending on how many thumbnails are selected) by clicking on a plus in a thumb.
So we would expect to have the images from the job PLUS the added images you clicked on.
If you watch the video, it will all become clear.

Please tell me what it is that you are calling a JOB PRESET.
You can do this easily by presenting the steps....   i.e   
"I click the mouse on the Yellow recall folder icon"
"The box opens and I click on......  etc etc
Fred

Do I have to sic Paul Hogan on you?
 Wink

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brucet
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« Reply #21 on: February 13, 2016, 11:16:24 PM »

Thanks Fred. I'll download the video asap. (I have bandwidth and speed issues).

OK maybe 'Jobs' is not a good term. File/Recall. There I have saved various print jobs. ie settings for printer, paper, profiles etc. So I have an A4 setup saved and an A3+ setup. Those two I use all the time. As you would know they set all the printing criteria. There are NO photos/files associated with these settings. They simply set up page size and the printing criteria. Once I select one of those setting and then click Open I can move onto selecting which file I want to print by clicking on the + and then print it. My files are all in the one folder which I never change. It's my print folder.
It's not stopping me from printing. It just means that I have to check all the setting/number of prints before I hit OK to print.

regards

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Fred A
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« Reply #22 on: February 14, 2016, 10:38:03 AM »

Quote
OK maybe 'Jobs' is not a good term. File/Recall. There I have saved various print jobs. ie settings for printer, paper, profiles etc. So I have an A4 setup saved and an A3+ setup. Those two I use all the time. As you would know they set all the printing criteria. There are NO photos/files associated with these settings. They simply set up page size and the printing criteria. Once I select one of those setting and then click Open I can move onto selecting which file I want to print by clicking on the + and then print it. My files are all in the one folder which I never change. It's my print folder.
It's not stopping me from printing. It just means that I have to check all the setting/number of prints before I hit OK to print.

regards
Good morning,
Now things are becoming clearer.
You are NOT loading a saved "JOB"
You are loading a printer setup.

The next likely suspect in the mystery is (I have done this many times) that you have more than one thumbnail selected, so when you click a PLUS sign of a thumbnail, it will place all the selected thumbnails into the queue.

The next likely is (I am betting on this one) that you click a plus sign which adds an image to the queue, and then you click the "zebra" button to the left of the Plus sign to change the size, and if the vertical bar is BLUE, you will get a second copy of the image.

If none of the above matches anything, then I hope you reinstall as shown in the video I sent you because no one else has reported such as yet.
Is there any chance you can make a video for me showing turning on Qimage, and going through the steps?
Fred

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admin
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« Reply #23 on: February 14, 2016, 02:45:25 PM »

Since no one else has ever reported this problem, I think we have to look at this from the standpoint of what could be unique about your settings.  If, when you save and recall, the "J" button is checked and you save/recall job settings, did you know that #copies is part of those settings?  In other words, if copies was set to "2" when you saved the job settings and then you recall the job and pick job "Settings", the "2" in copies will be recalled.  Then when you click "+", it adds two.

Next, to rule out your saved settings/setup being corrupted, I would suggest recreating them from scratch.  Make sure you are set up the way you want and you are currently getting only one print when you click "+", then save those settings as a printer setup or job, whatever you like.

Other than two thumbnails being selected when you click the +, the only way clicking "+" can result in two of the same print being added is if "Copies" says "2" above the thumbnails.  Even if your mouse was messing up and key bouncing and clicking twice very fast, that would open the editor as it would be seen as a double click.  I suppose one final scenario could be if the queue was not clear when you started... you could have one copy of that print in the queue and if you did something that cause the "Sample" page to show instead of page 1, there could already be a print on page 1 but you are looking at the sample page (showing the setup).  Then when you click the "+", it is switching to page 1, showing the already existing print 1 plus print 2 that you just added.

Mike
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brucet
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« Reply #24 on: February 14, 2016, 10:10:57 PM »

Thanks guys.

Keep in mind that my routine has been the same for a year or two since first purchasing QImage. I'm too lazy to make changes!!!

Yes Fed a printer setup.
No I'm paranoid about wasting paper so I know I'm only press the + once. There's benefits in being 'mean'.  Shocked
Zebra button? Don't even know what to do with it! So I avoid it.
I haven't the facilities to make a video. Sorry.

Way back in the dark past I was a systems analysis. And program designer. Heh heh when a 5 meg hard drive was a big time dream. And loading a program from a cassette was high tech. I ended up specializing in DBase. My point being I have an understanding of how things work.

Yesterday I printed just two A3+ prints. No issues at all. This morning I've started to print with no issues. So it's a random thing. That's why I suspected the mouse.

As I said it's not stopping my work. It's just making me slow down and check all the settings before hitting print. I'm almost finished this print assignment. Then I'm off overseas for a couple of months. So in a few days QImage will be put into hibernation for a few months.

Thanks for the help. It's a mystery. When I get time I will wipe my printer setups and start again.

regards
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brucet
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Posts: 66


« Reply #25 on: February 24, 2016, 11:03:21 PM »

Sorry guys. I've been on the road and when I got back I had printer issues. So I'm only just getting going again. But interestingly the first time I clicked on + to load a photo I got 2 in the queue!!

It's a very random thing. I'm still looking very suspiciously at my mouse.

But I'm almost finished this task. So I'm off overseas for a few months. When I get back I'll see what happens. But Epson has made it hard for me to get cartridges for my printer so I may have to replace it. Then I'll be starting over again.

thanks
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