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richard cooper
Newbie
Posts: 24
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« Reply #1 on: December 12, 2012, 09:23:21 PM » |
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I downloaded 105 without any issues. Did not change anything on my Win7 op system.
Tried to download 107 with the email password supplied and now I get---"This server could not verify that you are authorized to access the document requested. Either you supplied the wrong credentials (e.g., bad password), or your browser doesn't understand how to supply the credentials required".
What should I change?
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richard cooper
Newbie
Posts: 24
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« Reply #3 on: December 12, 2012, 10:02:47 PM » |
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Terry, I am using IE 9 on Win 7 64 bit.
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richard cooper
Newbie
Posts: 24
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« Reply #4 on: December 13, 2012, 12:59:23 AM » |
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Mike, it appears that your firewall on your server is set too high.
If not, why is my download request being rejected.
Nothing on my win 7 64b computer has changed since I last downloaded update 105.
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Terry-M
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« Reply #5 on: December 13, 2012, 09:39:41 AM » |
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Richard, If not, why is my download request being rejected. Are you sure you have got the password correct, from the v107 update e-mail? I recommend copy & paste from the e-mail. Terry |
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richard cooper
Newbie
Posts: 24
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« Reply #6 on: December 13, 2012, 02:09:16 PM » |
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Terry, here is the email information I received. I copied and pasted the password as shown and typed in qimage.
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« Last Edit: December 13, 2012, 02:11:47 PM by Terry-M »
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Terry-M
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« Reply #7 on: December 13, 2012, 02:14:16 PM » |
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Richard, It is an absolute No-No to post that password information.  I've deleted it. You had better contact Mike direct at mchaney@ddisoftware.comTerry PS. request the information again here. http://www.ddisoftware.com/forms/qimage-u.htmlIt may well change very soon as the PW has been posted. |
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« Last Edit: December 13, 2012, 02:19:40 PM by Terry-M »
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Richard of Bandon
Newbie
Posts: 22
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« Reply #8 on: December 15, 2012, 02:51:00 AM » |
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Download Q-U...a breeze. What a great program.
However, every time I open Q-U I get the "nag" window: Unable to establish connection with the registration verification server.
No change for the past two days.
Anyone have any ideas??
Thanks in advance.
Richard
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Fred A
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« Reply #9 on: December 15, 2012, 10:05:22 AM » |
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However, every time I open Q-U I get the "nag" window: Unable to establish connection with the registration verification server. Hi Richard, I cannot replicate that message.... even if I turn off my router. Could you click on HELP and then select REGISTRATION INFO See if your dialogue box matches mine. Especially the GREEN CHECK MARK on COMPLETE REGISTRATION button. I have a feeling that you might not have completed the second half of the registration..... plus check to see if your firewall security is preventing Qimage from contacting the server. Fred |
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Mack
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« Reply #10 on: December 22, 2012, 10:20:37 PM » |
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Weird stuff going on. I just launched QU and got the Registration window message too. Same QU 107 version. Entered my email and another window about not being able to connect to authentication server issue (can't recall the exact server stuff.)  Then I got some 5 second removal of this window stuff after that trying to launch the program which used to work prior. Re-loaded the same version again the registration window, but it took the email addy this time and seems to be working for the time being. I did get the download email with the password and where to get it from from the alternate way of getting the software. Seems to be something wrong with the verification server being down or something. Dunno. Mack |
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Wolfgang Exler
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« Reply #11 on: December 31, 2012, 07:13:00 PM » |
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Hello everybody,
I'm quite new to this forum but not so new to qimage. Is there a special forum or form for feature request etc.?
Wolfgang
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Wolfgang Exler
Stuttgart, Germany
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Fred A
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« Reply #12 on: December 31, 2012, 07:27:08 PM » |
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I'm quite new to this forum but not so new to qimage. Is there a special forum or form for feature request etc.?
Wolfgang This is a friendly forum. You can ask here, or better yet, in the Qimage Ultimate section. Happy New year, Fred |
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DavidQI
Newbie
Posts: 1
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« Reply #13 on: January 04, 2013, 11:44:59 AM » |
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Hi , I'm having a few problems. I have the same problem with downloading QU in that I'm getting access denied and like many others, I'm using IE9 and w7 64bit and haven't changed anything since using the previous versions. I'm also getting an error message when opening up QU, I get the following error as QU attempts to build thumnails of each image in the folder and its very annoying:
Cannot open file"C:\ProgramData\ddisoftware\Qimage\q.bmp". The system cannot find the file specified.
Please help.
Rgds
David
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Terry-M
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« Reply #14 on: January 04, 2013, 01:34:47 PM » |
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Richard, I'm getting access denied and like many others, It was only one or two! Sounds like you are probably using an out of date password. Try this: click Help, About Qimage and then Update Now on the Q logo. You should get an automated e-mail sent to your registered address with a link, user name and password (keep to yourself please!). Cannot open file"C:\ProgramData\ddisoftware\Qimage\q.bmp". The system cannot find the file specified. This is the grey Q logo that temporarily fills the thumbnail positions. Try browsing to that location and see if it is there. The folder may have become locked or the install was corrupted. Try re-installing over the top; you may need to temporarily disable you anti-virus program too. Terry |
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