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Author Topic: HEIC Format  (Read 3762 times)
Terry-M
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« on: January 18, 2023, 10:36:22 AM »

One for Mike:
I was sent some High Efficiency Image File Format images from an iPhone to process & print but QU cannot open them. I used Affinity Photo to convert to JPEG's so I am now able to print.
Is there ay possibility that QU will be able to process these images in the Future?
Terry
« Last Edit: January 19, 2023, 09:58:24 AM by Terry-M » Logged
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« Reply #1 on: January 18, 2023, 02:09:32 PM »

Those are already supported.  What is the file extension on the files you are using?  It's my understanding that Apple uses .heic for the file extension?

Regards,
Mike
« Last Edit: January 19, 2023, 09:58:38 AM by Terry-M » Logged
Terry-M
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« Reply #2 on: January 18, 2023, 02:53:50 PM »

Whoops, a typo, it is .HEIC, not lower case.
See screen shot of icon attched.
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« Reply #3 on: January 18, 2023, 08:38:57 PM »

Yeah, those are supported.  You may need an HEVC Video Codec for Windows.  If you want to post a link to a sample, I can see if it works.

https://www.howtogeek.com/680690/how-to-install-free-hevc-codecs-on-windows-10-for-h.265-video/

Mike
« Last Edit: January 19, 2023, 09:59:05 AM by Terry-M » Logged
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« Reply #4 on: January 19, 2023, 08:27:08 AM »

Thanks Mike,
Here is the link: https://drive.google.com/drive/folders/1LjsiOl54WDJZYlQo1jc9qaI9pWlpnMOq?usp=sharing
Terry
« Last Edit: January 19, 2023, 09:59:23 AM by Terry-M » Logged
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« Reply #5 on: January 19, 2023, 12:52:50 PM »

Thanks.  Those work fine.  See attached.

Mike
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« Reply #6 on: January 19, 2023, 01:18:43 PM »

Per my post above, if it doesn't work for you, you probably don't have the HEVC codec installed.  I found the direct link to it:

https://www.microsoft.com/store/productId/9NMZLZ57R3T7

Mike
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Terry-M
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« Reply #7 on: January 19, 2023, 03:42:17 PM »

Thanks Mike.
That works here too.
Terry
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