Mike Chaney's Tech Corner
May 03, 2024, 04:21:33 AM *
Welcome, Guest. Please login or register.
Did you miss your activation email?

Login with username, password and session length
News: Qimage registration expired? New lifetime licenses are only $59.99!
 
   Home   Help Search Login Register  

Professional Photo Printing Software for Windows
Print with Qimage and see what you've been missing!
Mike Chaney's Tech Corner > Mike's Software > Qimage Ultimate > Issue with Borders and Rotation - Bug?
Pages: [1]
« previous next »
  Print  
Author Topic: Issue with Borders and Rotation - Bug?  (Read 1978 times)
atb
Jr. Member
**
Posts: 71


View Profile
« on: October 04, 2022, 02:21:09 PM »
Hello

Setup:
version 2023.103
Paper size 24x17 inch (odd size as I'm printing on a roll)
12x8 inch image - portrait way round
2" border B+ (making the print size including the border 16x12inch)
Intellicut Placement
Auto Print Rotation off


The issue I'm having:
When I click on either the rotate 90 degrees buttons (left or right) the image rotates but the border switches from B+ to B making the image including the border smaller.

Is it meant to do that or is it a bug?
Logged
Fred A
Forum Superhero
*****
Posts: 5644



View Profile WWW Email
« Reply #1 on: October 04, 2022, 02:31:56 PM »
Quote
The issue I'm having:
When I click on either the rotate 90 degrees buttons (left or right) the image rotates but the border switches from B+ to B making the image including the border smaller.
I cannot duplicate your issue on my printers. What printer are you using?

I just tried an Epson P9000 and it works perfectly. see attached
Fred
« Last Edit: October 04, 2022, 02:45:03 PM by Fred A » Logged
atb
Jr. Member
**
Posts: 71


View Profile
« Reply #2 on: October 04, 2022, 02:33:16 PM »
Hello Fred
Canon iPF9400
Logged
Fred A
Forum Superhero
*****
Posts: 5644



View Profile WWW Email
« Reply #3 on: October 04, 2022, 02:56:59 PM »
Using the IPF 9000 driver, I find no problem.
Are you sure you have enough room on the page to rotate?
Logged
atb
Jr. Member
**
Posts: 71


View Profile
« Reply #4 on: October 04, 2022, 03:03:12 PM »
Yes, plenty of room on the paper....
I dont think I can upload videos direct so here is a link...
https://drive.google.com/file/d/1e6o8VkX9_uZNMotSIEroqmDX4Si4BlJH/view?usp=sharing
Logged
Fred A
Forum Superhero
*****
Posts: 5644



View Profile WWW Email
« Reply #5 on: October 04, 2022, 03:16:03 PM »
Why is your image in the top corner? Use placement method INTELICENTER  so your image is centered and has room to rotate like mine.
Try that please
Logged
atb
Jr. Member
**
Posts: 71


View Profile
« Reply #6 on: October 04, 2022, 04:10:32 PM »
Just tried it on all the placement modes including freehand but not the template ones and the same is happening.
I've even changed the paper size to 60x60 inch and the same is happening.
Logged
admin
Administrator
Forum Superhero
*****
Posts: 4123



View Profile Email
« Reply #7 on: October 04, 2022, 04:12:40 PM »
I'm not finding a problem either.  I set it up exactly as you have it and when I click the rotate buttons, the print just rotates, doesn't change size, and the B+ stays B+.

If you can post another video showing what you are doing but showing the whole screen, maybe that would help.  It's hard to tell what all the settings are when we only see a portion of the screen.

Regards,
Mike
Logged
atb
Jr. Member
**
Posts: 71


View Profile
« Reply #8 on: October 04, 2022, 04:46:17 PM »
Hello Mike
I think I've found exactly where the issue is and why you're not recreating it....

If the image is set to 'Original Size' then all is good, but if, like I had the image is set to 'Specify One Dimension' even if it's the same size as the original size then that's when I get the issue.

Video - https://drive.google.com/file/d/1--QyPI9fLdsv3owTjg3nkdL-pIbqN1nW/view?usp=sharing

So I'm not sure if that is by design?
Logged
admin
Administrator
Forum Superhero
*****
Posts: 4123



View Profile Email
« Reply #9 on: October 04, 2022, 07:12:55 PM »
It's just a consequence of using size by one dimension as it is trying to keep the 12 inch side after the borders.  When I did it, I simply specified 12x8 inches and that works fine since it isn't trying to figure out long and short sides.

Regards,
Mike
Logged
atb
Jr. Member
**
Posts: 71


View Profile
« Reply #10 on: October 05, 2022, 10:37:17 AM »
thanks for the reply and the explanation.
It's not really how I would expect it to react. I would have thought the image would keep the required dimension regardless of which way it was rotated.
Logged
Pages: [1]
  Print  
« previous next »
 
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF 1.1.21 | SMF © 2015, Simple Machines Valid XHTML 1.0! Valid CSS!
Security updates 2022 by ddisoftware, Inc.