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Author Topic: lost printer drivers  (Read 3887 times)
partlo
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« on: November 13, 2013, 12:43:19 PM »

Hello - My 1st post.  I recently updated my Ultimate to v2014.125 and discover that I no longer can see my printers in the print setup box.  How can I get them back?
Thanks in advance
jim partlo
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Fred A
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« Reply #1 on: November 13, 2013, 01:08:38 PM »

Quote
Hello - My 1st post.  I recently updated my Ultimate to v2014.125 and discover that I no longer can see my printers in the print setup box.  How can I get them back?
Thanks in advance
jim partlo

Hi Jim,
First thing to try might be HELP in Qimage and reset printer.
After that a reboot of the computer
If still not there, check Printers and devices. See if you see the drivers.
Qimage, when it opens, immediately checks windows for a printer report, and uses that to populate the Printer Setup box.

Let us know.

Fred
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partlo
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« Reply #2 on: November 13, 2013, 07:59:12 PM »

Thanks Fred A.  I had indeed lost my drivers.  I reckon it happened when I updated win 8.  All is fine now. 
Thanks again
partlo
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Fred A
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« Reply #3 on: November 13, 2013, 08:43:38 PM »

Ok happy to win one once in a while.
Join in the forum anytime.
Have fun!
Fred
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