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v2017.116   Jan 24, 2017

Priority: Med

v2017.116 includes memory optimizations and minor fixes and UI enhancements.

Mike

The media type box is blank in the screen shot so I can't see: which paper did you pick when it did that?  Do you have any extra papers (paper presets) that you loaded?  I tested every paper that comes with the Z3200 and none of them give the error.  I wonder if it's a "user added" paper?

Regards,
Mike

The media type is important because it sets parameters in the driver for that media type like ink load, paper thickness, etc.  Is there any way I can add the same paper type that you added: so I can see if I get the same error?  I'm not familiar with how to add a paper type on the Z3200 as I don't have the printer; only the driver.  I suspect something may have gone wrong when you added the paper type and now the driver is sending corrupted media type entries.

Regards,
Mike

Good morning Mike. The beta doesn't generate the error popup any more. Some entries in the Media Type list flip the Media Type to "Unlisted", e.g. "ANY" and one that I use all the time, "BC Lyve Canvas". When I select "BC Lyve Canvas", the Media Type flips to "Unlisted" and also the Media Size flips to a different Media Size (perhaps the last size I printed on that media?).

NOTE: This flipping to "Unlisted" only happens if I select the Media Type by clicking to open the list and then scrolling and selecting from the drop down. If I click to close the drop down and then scroll with arrow keys, BC Lyve Canvas can be selected and it doesn't flip to "Unlisted".

Again, I'm not clear on the importance of this Media type selection anyway. It seems to be irrelevant to the print job. I rely on the Printer Profile selection. I either select the printer profile from the drop down or I load from the "Recall saved printer settings" button. Then select Media Size and take it from there.

Cheers!

Brad

Please give the official 117 a try and see how that works for you.  You can reply here or in the 117 thread; whichever you prefer.

Regards,
Mike

Thanks.  Be sure to try the latest 117 to see if that behaves any differently.

Regards,
Mike

Ernst,

I'm not seeing any behavior like that with the three Z3200 drivers I've installed:

Z3200 PCL3
Z3200ps PCL3
Z3200 PS3

Also, I'm not able to find a "print preview" option in any of these drivers.

Regards,
Mike

Ernst,

Here's my screen shot for the same printer/driver.  Looks about the same but the preview checkbox is missing.  It's possible that the box isn't there if the printer is not attached (and on).

I've seen quite a lot of non-standard behavior (and bugs) in the HP Z series drivers.  For example, if you use the HP Utility to create new paper presets, they are stored in the driver but they are not enumerated to Windows as they should be.  That causes some paper types to either not appear or not be selectable in the Media Type dropdown.  Nevertheless, if you click the "Properties" button and set things up via the driver, it works identically to the old versions (like the 102 you are using).  I suppose if you've highly customized the list of paper sizes and paper presets, it could cause the driver to take a few seconds to open.  When the driver "hangs" for more than a few seconds while opening, Windows may lose the z-order of currently open windows and that might be why your driver window goes to the back.  Closing the helper window likely just restores the z-order and puts it back on top.  Other than the driver window jumping to the back in that instance, it should have no effect on settings and it should still work.

I don't see the problem that you see: the driver always appears where it should and all settings work properly.  But maybe yours is taking longer to appear and that's what causes the problem.  I'm not aware of this issue appearing on any printers other than the HP Z series (which really doesn't surprise me from what I've seen of how their drivers interact with Windows).

Regards,
Mike