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Author Topic: Border issue with front loading thick paper with Epson R2400  (Read 8352 times)
slhaunz
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« on: August 20, 2009, 10:43:10 AM »

I have been using Qimage Studio with my Epson R2400. I've set up three paper sizes - A4, A3 and A3+ - with set border sizes. All work fine when using Manual - Roll setting. I am currently printing on metal but have to use the front loader, so I've had to change to Manual - Front. Printing on A4 is fine - I can use the same border set up that I use on Manual - Roll. But, when trying to print A3, I cannot use the same border set up. It gives me the "Selected print size is larger than one page. Do you want prints to span multiple pages?".

I'm using english units, but get the same message when trying metric too. The paper size is 11.7 x 16.5 in. My borders are 10.7 x 15.25 in. I have auto cropping off; however, even with auto cropping on I'm still getting the same message. I'm using v2009.268.

Given that this is a specialty metal that I'm printing on, I can't afford to waste sheets playing around with the borders. Any explanation as to why Qimage won't let me use the same borders on front loading versus back loading?

Computer set up:
I have Qimage set up two ways: one on Windows Server 2008, SP2, 64 bit with 8 gig ram
I also have it on a virtual machine (using Hyper-V), running XP, SP3, 3 gig ram

Qimage gives me the same message on both set ups.

I've just tried the same with A3+ and get the same message - the paper size is 13 x 19 in. and my borders are set to 12 x 17.75 in. The same message appears with auto cropping off or on.

Sherie



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Fred A
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« Reply #1 on: August 20, 2009, 10:59:12 AM »

Quote
The paper size is 11.7 x 16.5 in. My borders are 10.7 x 15.25 in. I have auto cropping off; however, even with auto cropping on I'm still getting the same message. I'm using v2009.268.

Sherie,
I can work this through easily, but I need to understand what you are striving for, and the terminology.
First, My Borders are 10.7 x 15.25?
What does that mean?
What is the print size you are trying to print.?

The R2400 using A3 paper, yields a printable area of 16.302 x 11.458 inches.
A print exceeding those sizes will not fit within the allowable printable area, and Qimage reports that back to you in asking whether you want to continue, but you will need more sheets of paper.

Need to know what size is the print that you are trying to make.

Fred
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Terry-M
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« Reply #2 on: August 20, 2009, 11:21:39 AM »

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The R2400 using A3 paper, yields a printable area of 16.302 x 11.458 inches.
Fred,
I have realised I do have the 2400 driver. When set for manual front loading, the printable area for A3 is only 14.963x11.458, so a 10.7 x 15.25 image would not fit.
Using "fit to page" would yield the biggest possible image, equal to the printable area.
When set to  A3 manual front loading, the Qimage preview clearly shows extended grey areas on the short side of the page, essential for manual front loading I would think.
Terry.
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Fred A
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« Reply #3 on: August 20, 2009, 11:30:54 AM »

Thanks Terry.
So using the front loading position, that actually reduced the printable area!!  Was 16.3, reduces to 14.9 inches.
That makes the situation even more important.

Does Sherie mean print size when she says BORDER SIZE is My Borders are 10.7 x 15.25?

I felt certain that there must be a chosen print size since three different paper selection sizes are mentioned.

Fred
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slhaunz
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« Reply #4 on: August 20, 2009, 02:32:47 PM »

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I have realised I do have the 2400 driver. When set for manual front loading, the printable area for A3 is only 14.963x11.458, so a 10.7 x 15.25 image would not fit.

That was it Terry! The minimum top and bottom margins are .79" for thick paper versus .12" for single sheets. I tested it out on a piece of mat that I cut, just to be sure. The metal is printing as I write.

Many thanks!
Sherie
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Terry-M
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« Reply #5 on: August 20, 2009, 02:49:39 PM »

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The metal is printing as I write. Many thanks!
We are please to help, it's great when a plan come together  Grin
Terry.
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