na goodman
Jr. Member
Posts: 61
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« on: July 07, 2010, 07:12:44 PM » |
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I'm trying to send a file that is 36.4 x 46.7 on a 44" roll. I picked 44" roll paper for paper set up and have the size set to original size and then added to the que but right above the image it gives a size that is different than the original. These are gallery wraps and the size has to remain the same. Am I missing something? As always any help is greatly appreciated.
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Terry-M
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« Reply #1 on: July 07, 2010, 08:13:45 PM » |
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but right above the image it gives a size that is different than the original. The size above the Page Preview on the main screen is the printable area of the page, not the image print size. You can see the actual image print size in the Queue list. That is located below the thumbnails; click the bar labelled "View/Print Queue" to open the panel if not set to auto open with mouse over. This data is always what Qimage is sending to the printer as is THE thing to check for print size. If the dimensions do not match the original size, check the Custom settings for Original Size. Select Custom in the Print Properties drop-down then dot Use ORIGINAL/embedded size. The important bit: make sure "override original size" is NOT ticked. Also the crop scissors should be off. See attached screen snap. If the size as reported in the queue list is still wrong, check there are no borders set (the queue list tells you if there are), and go back and double check in your editing software. Let us know how you get on. Terry |
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na goodman
Jr. Member
Posts: 61
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« Reply #2 on: July 07, 2010, 08:30:34 PM » |
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Thank you for the quick response. I'll let you know how it goes after I check all of the setting. The screen shot really helps. Thank you.
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na goodman
Jr. Member
Posts: 61
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« Reply #3 on: July 07, 2010, 09:11:23 PM » |
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Ok, here is where I am. I set everything up as you stated but I do get the message about printing on two pages even though I have not exceeded the driver length. I just clicked yes to that - do I have to do anything else. I don't want the print to be broken up. I am on roll paper 44" wide. The other question is one of the files says Image Read Error. It does show up in Windows but that is the error in QI. I think I'll wait to hear from you before I print.
Also on the screen shot you have print orientation locked, should I also have it locked?
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« Last Edit: July 07, 2010, 09:18:57 PM by na goodman »
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Terry-M
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« Reply #4 on: July 07, 2010, 09:42:36 PM » |
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I do get the message about printing on two pages even though I have not exceeded the driver length. It usually means the the print size is larger then the printable area. Check the printable area sizes, as reported from the driver, above the page preview and compare with the print size. You probably need to increase your page size (custom) providing it's within the 44" width. Also on the screen shot you have print orientation locked, should I also have it locked? Sorry, leave it unlocked, but it should not make any difference when the print is close to the page size. The other question is one of the files says Image Read Error. This is probably to do with a compatibility issue of the image as saved by your editor. I'm not very familiar with some of this but if using Photoshop, maximum compatibility should be selected and byte order has an effect but I can't give you the detail - Fred are you there? Terry |
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Fred A
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« Reply #5 on: July 07, 2010, 09:43:13 PM » |
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I set everything up as you stated but I do get the message about printing on two pages even though I have not exceeded the driver length. Hi Na, I am helping Terry to help you. He is tied up right now. I need to know: 1) What size page did you set up in the print driver in USER DEFINED. 2) What size print did you tell Qimage you wanted? 3) If you used Original Size, (which depends on the ppi of the file you made) what size print came from that? You will find the print size noted in the lower left panel (below the thumbnails). 4) If the file you are trying to print from is a PSD, they usually do not embed the ppi so you cannot rely on using Original Size. The remedy is to USE Custom Size in Qimage and simply type in your print size. 5) What kind of a file is showing Image Read Error? 6) If your print size is 36.4 x 46.7, then the page size must be larger. So your user defined page must be larger than 36.4 " wide, more like 38 innches wide x 48" long. If you can answer the questions above, we can have you printing in no time. Fred |
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Fred A
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« Reply #6 on: July 07, 2010, 09:47:06 PM » |
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This is probably to do with a compatibility issue of the image as saved by your editor. I'm not very familiar with some of this but if using Photoshop, maximum compatibility should be selected and byte order has an effect but I can't give you the detail - Fred are you there?
Terry I needed to know what file type is giving her the Image Read Error. Max compatibility must be checked for the PSD, and the screen snap will show the requirements for the TIF. |
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Terry-M
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« Reply #7 on: July 07, 2010, 09:49:07 PM » |
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I am helping Terry to help you. He is tied up right now. I got myself untied for a minute, thanks for replying too. So NA has 2 different slants on the topic and additional information  Terry |
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na goodman
Jr. Member
Posts: 61
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« Reply #8 on: July 07, 2010, 09:51:53 PM » |
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It is a tiff and settings are just like the screen shot. The original files come out of CS5 on my Mac.
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na goodman
Jr. Member
Posts: 61
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« Reply #9 on: July 07, 2010, 10:10:35 PM » |
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I set everything up as you stated but I do get the message about printing on two pages even though I have not exceeded the driver length. Hi Na, I am helping Terry to help you. He is tied up right now. I need to know: 1) What size page did you set up in the print driver in USER DEFINED. I set 47x37 I am on a 44" roll so that should not be a problem. Yes, the 47" is the running length. 2) What size print did you tell Qimage you wanted? 44x47 3) If you used Original Size, (which depends on the ppi of the file you made) what size print came from that? You will find the print size noted in the lower left panel (below the thumbnails). original size was 46.7 x 36.4 4) If the file you are trying to print from is a PSD, they usually do not embed the ppi so you cannot rely on using Original Size. The remedy is to USE Custom Size in Qimage and simply type in your print size. Where do I do that? 5) What kind of a file is showing Image Read Error? Tiff file 6) If your print size is 36.4 x 46.7, then the page size must be larger. So your user defined page must be larger than 36.4 " wide, more like 38 innches wide x 48" long. If you can answer the questions above, we can have you printing in no time. The print came out with a break in it and it kept spewing out canvas for a few feel. Ok, so I like the print bit I have to be assured of the exact size everytime I print. I have to leave in about 45 minutes so if you have time to tell me exactly how to accomplish that I'll be forever indebted (I think that's what I meant to say). I'm trying to avoid a lot of costly waste but I think that is going to be impossible at the moment. Ok, I have to print 5 of these 36.4 x 46.7. They have to be exact because of the gallery wrap. Help. On the plus side I have no faint blue bars being printed on the sides - a colorsync issue on the mac side. See, I'm trying to stay positive. Fred |
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na goodman
Jr. Member
Posts: 61
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« Reply #10 on: July 07, 2010, 10:14:51 PM » |
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Sorry, I tried to do the quote thing for the first time but it looks like I did it wrong. I hope you can find my response at the bottom of your reply.
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Fred A
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« Reply #11 on: July 07, 2010, 10:24:29 PM » |
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Is the Printer driver set to Roll paper and BANNER MODE?
It must be set to banner mode so it wont break the extra long print.
That should do it.
On the Image Read error, if that was a TIFF then see the attached screen snap I sent on the previous post. That shows the settings needed when you SAve the Tiff.
If you made the Tiff in a Mac, it might have used the proprietary Mac settings for a Tif.
Use the ones that show in that screen snap.
Fred
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na goodman
Jr. Member
Posts: 61
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« Reply #12 on: July 08, 2010, 02:40:03 AM » |
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Ok, I'm back. No, the tiff file has all the same settings as the other files, it's just the one file it doesn't read. I'll resave it another way and see if that helps. So are you saying I pick roll paper banner. I really can't waste another print if there is a break. I still don't understand why I'm getting the message about spanning over 2 pages. I know some of this is different where I set it in the driver but can you tell me where exactly to set the print size so I can see if it will print without giving me that 2 page message.
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rayw
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« Reply #13 on: July 08, 2010, 03:06:39 AM » |
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Hi Na,
If there is an error in the tif file, that is one problem, but for setting up sizes, etc., maybe more economical to play with a smaller image, and a cheap roll of paper, until you've sussed it out. There are quite few settings you need to make, some being a bit obscure. For my epson printer, in the driver, I select roll paper(banner), 'user defined' for size, then on the properties page, I set the user defined to whatever size I want (allowing a bit extra). Then you've got borders, margins, crop scissors, custom size and other stuff in Qimage. (When you've done it, save the job, to recall and adjust the bits you need to change for the next job.
hth.
Best wishes,
Ray
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na goodman
Jr. Member
Posts: 61
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« Reply #14 on: July 08, 2010, 03:13:05 AM » |
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I would play more with some cheaper paper but I really have to get this order done. I did what you said about roll paper banner and I set a user defined size - a little larger than the print. But, why do I continue to get the spread over 2 pages message when I am well within the Epson driver settings. Also, the image is 36.4 x 46.7 and QI has it as 36.25 x 46.5.
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