Mike Chaney's Tech Corner
November 15, 2024, 11:32:43 PM *
Welcome, Guest. Please login or register.
Did you miss your activation email?

Login with username, password and session length
News: Qimage registration expired? New lifetime licenses are only $59.99!
 
   Home   Help Login Register  
Mike Chaney's Tech Corner > Mike's Software > Qimage Ultimate > Unable to change the registered email
Pages: [1]
« previous next »
  Print  
Author Topic: Unable to change the registered email  (Read 6425 times)
Geraldo Garcia
Newbie
*
Posts: 46
« on: August 20, 2014, 05:03:41 PM »
Hello,

I am trying here as a last resort.
I sent a couple of emails through the official link to change my registered email address to download the new version, but got no response.
And, yes, I included my name, old email and new email.
Is there any other way to change it?

Thanks.
Logged
Fred A
Forum Superhero
*****
Posts: 5644



WWW Email
« Reply #1 on: August 20, 2014, 06:51:22 PM »
Quote
Hello,

I am trying here as a last resort.
I sent a couple of emails through the official link to change my registered email address to download the new version, but got no response.
And, yes, I included my name, old email and new email.
Is there any other way to change it?

Thanks.

Hi Geraldo,

Could you possible give us the date of the email?  
We will try to find it. Can you send the request again, though, to be sure.?

Fred
« Last Edit: August 20, 2014, 06:53:55 PM by Fred A » Logged
admin
Administrator
Forum Superhero
*****
Posts: 4218



Email
« Reply #2 on: August 20, 2014, 06:56:36 PM »
I fixed it and it should be changed now.  We made the change some time ago but I just discovered the database changes didn't refresh on the server.  All should be well now.

Regards,
Mike
Logged
Geraldo Garcia
Newbie
*
Posts: 46
« Reply #3 on: August 20, 2014, 07:16:05 PM »
Got it!
Thanks.
Logged
kidgallup
Newbie
*
Posts: 2
« Reply #4 on: March 18, 2015, 02:47:51 PM »
I am having the same problem.  I have email my name, old and new email address 4 times.  I have tried to post on this forum without any results.  I need some help
Logged
Fred A
Forum Superhero
*****
Posts: 5644



WWW Email
« Reply #5 on: March 18, 2015, 06:30:27 PM »
Quote
I have email my name, old and new email address 4 times.  I have tried to post on this forum without any results.  I need some help

I passed this along to Mike.
He should see it soon.
Fred
Logged
admin
Administrator
Forum Superhero
*****
Posts: 4218



Email
« Reply #6 on: March 18, 2015, 06:51:40 PM »
Quote from: kidgallup on March 18, 2015, 02:47:51 PM
I am having the same problem.  I have email my name, old and new email address 4 times.  I have tried to post on this forum without any results.  I need some help

There was one in the queue from Sunday that I just pushed through.  Maybe that was you?

Mike
Logged
kidgallup
Newbie
*
Posts: 2
« Reply #7 on: March 18, 2015, 07:13:15 PM »
Thanks!  My email address has now been changed.
Logged
Pages: [1]
  Print  
« previous next »
 
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF 1.1.21 | SMF © 2015, Simple Machines Valid XHTML 1.0! Valid CSS!
Security updates 2022 by ddisoftware, Inc.